Shipping & Refund Policy

DELIVERY

  • Free Doorstep Delivery In Singapore When You Spend A Minimum Amount Of SGD 100 And Above (Exclude shipping fee)
  • In The Event That You Are Below The Free Delivery Minimum, We Charge A Courier Fee Of SGD 3.90
  • COD is currently not available        
  • All Orders Will Be Processed And Delivered To The Customers Within The Next 1-3 Working Days From The Date That The Order Is Confirmed
  • We Keep You Informed

Once You’ve Placed An Order, You Will Receive An Order Acknowledgement Email To Confirm Your Order Details. Once Your Item Has Prepared And On Delivery, You Will Receive A Shipment Notification Email With Carrier And Tracking Information 

Address :

18 Tampines Industrial Crescent #05-05 Space @ Tampines Singapore 528605

Operating Hours :

Monday – Sunday : 11.00AM – 5.30PM

Public Holidays : Closed 

RETURN AND REFUND POLICY

Thanks For Shopping With JR Kreation

If You Are Not Entirely Satisfied With Your Purchase, WE ARE HERE TO HELP!

  • You Have Up To 3 Calendar Days From The Time You Receive Your Item(s) To Initiate A Return At Your Own Cost
  • Item(s) Must Return To Us In Original Packaging, Unused, And Undamaged
  • Sales Items Are Not Eligible For A Refund If You Change Of Mind

The Total Refund Amount Will Exclude Delivery Fees Paid As The Delivery Has Taken Place.

JR Kreation Reserves The Right To Refuse Any Returns If The Item Does Not Meet All the Conditions Above.

 

FEEDBACK AND INQUIRY

We Welcome Your Valuable Feedback On Our Products And Service Quality!

Please Feel Free To Contact Us If You Need Any Further Information.

Email : info.jrkreation@gmail.com

Hotline : +65 9455 1148 (Monday – Friday: 9AM – 5PM)